TIME FRAME
You may cancel or make changes to your order within 9 hours of placing it. After this period, orders are processed and cannot be modified.

MAKE CHANGES
If you wish to make changes to your order (such as shipping address, item selection, or quantity), please submit your request within 9 hours of placing the order. Your request will be processed if the order has not yet been prepared or shipped.

CANCEL ORDER
If you wish to cancel your order, please submit your request within 9 hours of placing the order. Once approved, your cancellation will be processed and refunds will be issued to your original payment method within 5 business days.

TO REQUEST
To cancel or make changes to your order, please follow these steps:

  1. Email us at [email protected] with your order number.
  2. Clearly state whether you want to cancel or make changes, and provide the details (e.g., correct shipping address, item change, quantity change).
  3. Ensure all information is accurate and complete to avoid delays.
  4. We will confirm your request and notify you once the cancellation or change has been processed.

CUSTOMER RESPONSIBILITY
It is the customer’s responsibility to provide accurate and complete information when requesting cancellations or changes.
We are not responsible for orders that are lost, undelivered, or shipped to incorrect addresses provided by the customer.

OUR ASSISTANCE

Response Time: Typically within 24 hours