Updated revision date:

INTRODUCTION
Welcome to Wildtleather. Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website, which operates on the WooCommerce platform.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our website.

This Privacy Policy is governed by the laws of the United States and the applicable state laws where our business operates. We comply with all relevant U.S. laws regarding consumer data privacy.

INFORMATION WE COLLECT
We may collect the following types of personal information when you interact with our website:

Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details, payment method, billing information (processed securely through WooCommerce and our payment processors).
Account Information: If you create an account, username, password, and order history.
Website Usage Data: Information collected automatically through cookies, server logs, and analytics tools, including IP address, browser type, pages visited, and time spent on the website.

HOW WE USE YOUR INFORMATION
We use the information collected for purposes including, but not limited to:

  • Processing and fulfilling your orders.
  • Managing your account and providing customer support.
  • Communicating with you about promotions, updates, or changes to our policies.
  • Improving our website, products, and services.
  • Preventing fraudulent transactions and ensuring security of payments.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to enhance your experience, including:

Essential cookies for website functionality, shopping cart, and login sessions.
Analytics cookies to understand how customers use our site and to improve performance.
Marketing cookies (optional) for promotional emails and advertisements.

You can disable cookies in your browser settings, but certain features of the website may not function properly without them.

SECURITY OF YOUR INFORMATION
We take the security of your personal information very seriously. Measures include:

  • Using SSL encryption to protect sensitive information during transmission.
  • Processing payments through secure, PCI-compliant gateways integrated with WooCommerce.
  • Limiting access to personal information to authorized personnel only.
  • Regularly monitoring our systems to detect and prevent unauthorized access.

While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

SHARING YOUR INFORMATION
We may share your information in the following circumstances:

  • With service providers that perform services on our behalf, such as payment processing, shipping, and email communication.
  • When required by law or to respond to lawful requests by public authorities.
  • To protect our rights, property, or safety, or that of our customers and others.

We ensure that third-party service providers are bound by confidentiality agreements and use your information only to provide the services for which they are contracted.

RETENTION OF DATA
We retain your personal information only as long as necessary to:

  • Fulfill orders and provide services.
  • Comply with legal obligations under U.S. federal and state laws.
  • Resolve disputes, enforce agreements, and maintain records for internal business purposes.

After this period, your data is securely deleted or anonymized.

YOUR RIGHTS UNDER U.S. LAW
Depending on the state where you reside, you may have certain rights regarding your personal information, including:

  • The right to access and review your personal information.
  • The right to request correction or deletion of inaccurate or incomplete information.
  • The right to opt out of certain communications.

Residents of California may exercise additional rights under the California Consumer Privacy Act (CCPA). These rights include:

  • Requesting a copy of personal information collected.
  • Requesting that we delete personal information collected.
  • Opting out of the sale of personal information (note: we do not sell personal information).

To exercise these rights, please contact us at [email protected].

THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of every site you visit.

CHILDREN’S PRIVACY
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information promptly.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

OUR ASSISTANCE
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • Email: [email protected]
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
  • Response Time: Typically within 24 hours